Shipping & Returns — Made to Order
Made for you
Every Symbolika piece is printed when you order it — just for you. No stock, no leftovers, nothing made that nobody wanted. Printing takes 2–5 business days; then your parcel ships tracked, and the tracking number reaches you the moment it’s on its way.
Delivery
European delivery typically takes another 5–20 business days after printing. We ship Monday to Friday, to most countries on earth — if your country is in the checkout list, we deliver to it.
Orders outside the EU can attract customs fees on arrival — charged by your local authorities, not by us.
One checkout ships to one address; shopping for people in different places means one order each. If your parcel seems lost, write to shop@symbolika.com — if it hasn’t arrived within 60 days and wasn’t returned to us, we print it again or refund the products.
Returns — your 14-day right
Changed your mind? You can withdraw from your purchase within 14 days of receiving it, without giving a reason — made-to-order included.
Write to shop@symbolika.com with your order number (or use the button below), then send the piece back within 14 days of telling us — we’ll reply with the return address. Return postage is yours; the refund is everything you paid including standard delivery, within 14 days of your notice. We may hold the refund until the piece is back with us or you show it’s on the way.
Try it on the way you would in a store — that’s fine. If it comes back worn or washed beyond that, we may deduct the lost value from the refund.
Exchange instead? Tell us the size you’d rather have — exchange, refund, or store credit, whatever you prefer.
Withdraw from contract hereThe model withdrawal form
You can always use the EU model form — copy it into an email to shop@symbolika.com or post it:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: …
Ordered on (*) / received on (*): …
Name of consumer(s): …
Address of consumer(s): …
Signature of consumer(s) (only if this form is notified on paper)
Date: …
(*) Delete as appropriate.
If something’s wrong
A misprint, a flaw, the wrong item — that’s ours to fix. Send a photo to shop@symbolika.com and we’ll reprint or refund, your choice. Your statutory rights under the EU legal guarantee apply in full.
Right size the first time: the size chart on every product page takes two minutes with a tape measure — and makes most of this page unnecessary.
Let customers speak for us
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Hat alles super geklappt, trotz der Schwierigkeiten bei der Änderung der Lieferadresse… Super netter Kontakt gerne wieder
Nice soft fabrid and beautiful print... LOVE IT
Beautiful, I honor it after my 2 Bufo Alvarius experiences.
I got this for my fella's birthday and he liked your clothes so much, he ordered some items for my birthday. We really like your site, and will bd purchasing more items.
I'm curious where you found inspiration for the face design? I thought it looked a bit like my fella, and his son, a friend and a stranger said the same! He loves the tshirt. Thank you
Had one of these cool badges on my DMT hat & then I left it in a house while travelling- so I bought a new hat & badge & all is well haha - seriously they are so well made and glow slightly in the dark Xx
I have been thinking for a while now that a belt bag would be a nice thing to have. Recently, I decided to go for it and when the package arrived, unwrapping it made me smile. Aside from the beautiful graphical design that I am used from symbolika I was very impressed with the heavy quality and its functionality. You never can have enough storage space ;).
I can definitely recommend it.
Filip
Nice print
Nice quality
The bottle is with me all the time. Perfekt.
Greetings from italy, really nice design.
I've got it fast, and it looks and feels nice.
I ordered a pair of leggings as a gift. They arrived promptly, and quite frankly the pictures on the site hardly did justice to the vibrance and beauty of the print. 10 of 10 would recommend.
Love it
